Excellence in hair
excellence in service ….
Over the past few years, the salon name Custom Cuts keeps popping up on our radar at different events and in conversation. So where is this salon and who is the driving force behind it. What is all the fuss about?
In the heart of Ireland, Athlone is home to Custom Cuts at The Sweeney. This salon was established by Padraig Claffey in 1995 and over the yearshas developed a strong reputation for cutting and colouring services.
Throughout the years the priority in this salon was to master the techniques of the best in the industry, and to absorb the technical and creative aspects of this fantastic industry. With education as its core value, the team knew they would develop a magnificent following.
Padraig Claffey has throughout the years been a formidable character within Irish Hairdressing. He splits his time between the salon and working as a Craft Educator for Matrix Hair. The team in Athlone benefit from having immediate access to new products and techniques and it re-enforces their credibility with new and old clients.
Last year Custom Cuts moved premises to a new custom build salon in a key location in Athlone. Padraig and his partner Kevin Robbins, designed and painstakingly drove a redevelopment of a three storey building. There was a shift in the industry to focusing on the client and customer service being a priority for business owners.
The development of the salon was focused on the client and their journey through what was already an expert salon in regard to hair services . The team wanted to bring some city pleasures to the Midlands.
One of the triumphs in their new salon is the shampoo ritual room. This enclosed warm space allows the client to enjoy the best part of their hair service in comfort and relaxation. Other offerings include Group blowdries facility, blowdry classes which are ran bi-monthly and complementary drinks.
This salon is hitting all targets in regard to hair services and customer service. People are traveling to experience a special time with the team. Padraig and Kevin believe it is their responsibility to make it something unique, something that sets them apart from other salons and brands. ‘Excellence in hair, excellence in service’ is the mantra the team work from. The hype is around the type of model this salon has embraced. This is the Custom Cuts model, unique to Padraig, Kevin and their team. Continually learn, continually look after your client and success will follow and it certainly has here!